The program register

Priority from O2

Telefónica UK Limited (O2, part of Virgin Media O2)TelecomUnited Kingdomactive

What are the O2 Priority perks?

Priority offers weekly rewards, prize draws and experiences in the app. Recurring perks include a £1 Greggs hot drink or savory treat each week, four Vue tickets for £18 once a month and up to £150 off a £1,500 lastminute.com booking once a month. Members also get 48 hour presales through Priority Tickets and perks at O2 venues such as skipping queues and free cloakroom use.

Joining the program

Cost to join
free
Currency
none (perks and offers)

Download the Priority app from the App Store or Google Play. It is open to O2 mobile and Virgin Media broadband customers aged 16 or older; some offers are for ages 18 and up, and some are not available to Virgin Media users. Using the app within your data allowance or on WiFi is free.

o2.co.uk: Priority Checked

Official sources & quoted terms

Eligibility: O2 mobile and Virgin Media broadband customers aged 16+.

Priority is available to all O2 mobile and Virgin Media broadband customers aged 16+.

o2.co.uk: Priority Checked

Join by downloading the app at no extra cost.

It's easy to join - simply download the Priority app at no extra cost.

o2.co.uk: Priority Checked

Free within data allowance or WiFi; data charges otherwise.

Using Priority within your allotted data allowance or on a WIFI network will be free. Any use of Priority outside of this, will incur data charges in-line with the standard network rate.

o2.co.uk: Priority Checked

App Store or Google Play.

Download the Priority app through the App store or Google Play store.

o2.co.uk: Priority Checked

Some offers not available to Virgin Media users.

Certain Priority services and offers are not available to Virgin Media users and therefore some in-app functionality relating to these offers may not work for You.

o2.co.uk: Priority terms and conditions Checked

Earning rewards

Earn rule 1

Members do not collect points; access to Priority comes from being an O2 mobile or Virgin Media broadband customer.

Earn rule 2

New rewards, prize drops and experiences are added every week, with drops every Monday.

Earn rule 3

Offers are subject to availability, may be first come, first served, and some carry their own eligibility rules.

o2.co.uk: Priority Checked

Official sources & quoted terms

New rewards weekly; prize drops every Monday.

Thousands of exclusive prize drops, limited-time only rewards and experiences you won't find anywhere else, every single Monday

o2.co.uk: Priority Checked

Something new every week.

There's something new every single week, only on Priority.

o2.co.uk: Priority Checked

Offers subject to availability; first come, first served; eligibility rules.

Specific offers may operate on a first-come, first-serve basis and are subject to availability. Some offers can also be subject to certain eligibility rules, which can be found within the offers themselves.

o2.co.uk: Priority Checked

Using rewards

A Greggs hot drink or savory treat for £1, one per week (either one), shown as a QR code in the app at the till.

Four Vue cinema tickets for £18, once per month.

A saving of up to £150 when spending £1,500 with lastminute.com, once a month.

Priority Tickets gives 48 hour presale access to tickets for events across the UK.

At O2 venues, members can get in first, skip queues, save on drinks and use the cloakroom for free.

o2.co.uk: Priority Checked

Official sources & quoted terms

Greggs hot drink or savory treat for £1 weekly, up to four times a month.

a Greggs hot drink (RRP at £4.20) or savoury treat (RRP at £3.95) for just £1 every week, up to four times a month

o2.co.uk: Priority Checked

One Greggs reward per week; QR code revealed in the app.

You can only redeem one of either the £1 hot drink or £1 savoury rewards from Greggs per week.

o2.co.uk: Greggs t c s Checked

Tap Use Now to reveal QR code.

Tap ‘Use Now’ to reveal your unique QR code only when you are within 25 minutes of ordering at Greggs

o2.co.uk: Greggs t c s Checked

Four Vue tickets for £18 once a month.

four Vue tickets (regular single ticket RRP at £13.99) for £18, once per month

o2.co.uk: Priority Checked

Up to £150 saving on £1,500 lastminute.com spend, monthly.

a saving of up to £150 when they spend £1,500 with lastminute.com, available once a month

o2.co.uk: Priority Checked

Priority Tickets 48-hour presales.

Be the first to attend exclusive gigs and get access to 48-hour ticket presales to thousands of events all over the UK through Priority Tickets

o2.co.uk: Priority Checked

O2 venue perks.

Priority members get in first at O2 venues nationwide. Skip queues, save on drinks, leave your coat in the cloakroom for free and more

o2.co.uk: Priority Checked

Membership benefits

No tiers.

Program partners

  • Greggs
  • Vue
  • lastminute.com
  • O2 venues
  • Virgin Media (broadband customers eligible)

o2.co.uk: Priority Checked

Official sources & quoted terms

Partners named in the monthly savings footnote.

Every month members can save on delicious Greggs treats, Vue cinema tickets and holidays with lastminute.com
  • Greggs
  • Vue
  • lastminute.com

o2.co.uk: Priority Checked

About this profile

Priority is the customer perks app of O2 in the United Kingdom, open to O2 mobile and Virgin Media broadband customers aged 16 or older. There are no points or tiers: members get weekly offers, prize draws, 48 hour ticket presales through Priority Tickets and perks at O2 venues. Recurring perks include a £1 Greggs hot drink or savory item each week and discounted Vue cinema tickets.

Profiles are built from the program's own published terms. Source links, quotations and checked dates are included with each topic.

o2.co.uk: Priority Checked

Official sources & quoted terms

Service provided by Telefonica UK Limited.

For the purpose of these terms and conditions "We", "Us" and "Our" means Telefonica UK Limited of 500 Brook Drive, Reading, Berkshire, RG2 6UU, United Kingdom.

o2.co.uk: Priority terms and conditions Checked

Exclusive access for O2 or Virgin Media customers.

When you’re on O2 or Virgin Media, you have exclusive access to Priority.

o2.co.uk: Priority Checked

Recent program changes

No recent changes listed.

Member questions

Answers from the published program terms.

What are the O2 Priority perks?

Priority offers weekly rewards, prize draws and experiences in the app. Recurring perks include a £1 Greggs hot drink or savory treat each week, four Vue tickets for £18 once a month and up to £150 off a £1,500 lastminute.com booking once a month. Members also get 48 hour presales through Priority Tickets and perks at O2 venues such as skipping queues and free cloakroom use.

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Who can use O2 Priority?

Priority is open to O2 mobile and Virgin Media broadband customers aged 16 or older. Some offers are only for members aged 18 or older, and some are not available to Virgin Media users.

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Is O2 Priority free?

Yes. The app is downloaded at no extra cost, and using it within your data allowance or on WiFi is free. Use outside your allowance is charged at the standard network rate.

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How do I get O2 Priority?

Download the Priority app from the App Store or Google Play and sign in as an O2 or Virgin Media customer.

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How often do new Priority rewards appear?

O2 says there is something new every week, with prize drops and limited time rewards released every Monday. Offers are subject to availability and some run on a first come, first served basis.

Read the topic and its sources

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