Guusto describes its product as recognition software for HR and operations leaders that reaches every employee, not only desk workers.
“Guusto helps HR and Operations leaders recognize every employee, not just the ones at a desk.”
At a glance
Guusto is an employee recognition and gift card rewards platform for HR teams and frontline staff. HR and operations teams use it to send gift card rewards, milestone awards and peer recognition, including to deskless staff by SMS, QR code or print. It also has a customer rewards product for client appreciation, referrals, loyalty and dealer or channel incentives. Recipients redeem a Guusto gift at gift card merchants or choose a prepaid Mastercard, a charity donation or custom rewards, and on paid plans unclaimed gifts are credited back.
Profiles are built from the vendor's own published information.
Read the source notesModules
- Employee recognition
- Milestone and birthday awards
- Performance and incentive awards
- Customer rewards and incentives
- Gift card and prepaid card rewards
- Budget controls and reporting
Connect to your stack
- Microsoft Teams
- SharePoint
- Outlook
- Dayforce
- Paycor
Pricing
- Published pricing
- yes
Prices shown in USD on the pricing page (checked 2026-10-26): Free tier; Lite $150/mo (1 sender seat and 250 recipient seats); Essential $4.00/mo per sender seat and $0.70/mo per recipient seat, minimum contract $200/mo; Premium $5.00/mo per sender seat and $1.00/mo per recipient seat, minimum contract $500/mo. The FAQ says the Essential and Premium minimums are billed annually. Gift cards are sold at face value with no markup, and on Lite and up unclaimed gifts are credited back in full.
View pricing page Pricing sourceQuestions to take
to a demo
- How are sender and recipient seats counted when managers, peers and automated programs all send rewards, and how does that change our monthly cost?
- For customer, referral or dealer rewards, how do people outside our company claim rewards, and what data do you collect from them?
- Which HRIS systems have native integrations, and which would need SFTP or API work on our side?
- How are unclaimed rewards credited back, and what claim periods can we set by program?
- Which plan includes custom branding, the API and the budget approval controls we need for a customer or channel incentive program?
Similar vendors
Published information
What the vendor says
Claims, exact quotes and sources. Checked .
Product
Guusto says it delivers rewards to frontline, deskless, contingent and offline workers, and to customers, by SMS, push and QR codes as well as email.
“Guusto delivers to frontline, deskless, contingent, offline workers, and even customers. Go beyond email with SMS, push, and QR codes.”
Who it suits
The home page lists healthcare, hospitality, retail, construction, manufacturing and financial services as the frontline industries it serves.
“Guusto reaches every one of them, and the office too, so recognition lands where turnover hurts most.”
Named on the page: Healthcare, Hospitality, Retail, Construction, Manufacturing, Financial Services
Modules
Programs include milestone and birthday awards, manager-led and peer-to-peer recognition, and performance and incentive awards.
“Reward high performance and incentivize key behaviors like safety, attendance streaks, learning milestones, and KPIs.”
The customer rewards product covers client appreciation, referrals and dealer or channel incentives, and Guusto names Groupe Touchette as a dealer incentive example.
“Sales contests, SPIFs, and dealer or channel incentives, like Groupe Touchette rewarding dealers for hitting tire-sales targets.”
Recipients redeem from gift card brands in many countries or prepaid Visa and Mastercard, and can redeem as a guest without an account.
“Recipients redeem from hundreds of brands across 175+ countries, plus prepaid Visa and Mastercard, and they can redeem as a guest with no account or login.”
Reward options also include branded swag, custom rewards and charity donations.
“Flexibility to choose from tons of gift cards, branded swag, custom rewards or charity options. All dollar-for-dollar with no markups.”
US recipients can choose a prepaid Mastercard (physical or virtual) or a charity donation alongside merchant gift cards.
“Prepaid Mastercard® (Choice) ... Prepaid Mastercard® (Virtual) ... Donate to Charity”
Named on the page: Prepaid Mastercard (Choice), Prepaid Mastercard (Virtual), Custom Rewards Options, Donate to Charity
Integrations
The integrations page covers HRIS, LMS, collaboration, SSO and API or SFTP connections; Dayforce and Paycor appear as partner logos.
“Guusto connects to the HRIS, learning, collaboration, and identity tools you already run”
Named on the page: HRIS, LMS, Collaboration, SSO, API / SFTP, Dayforce, Paycor
The plan comparison lists Microsoft Teams, SharePoint and Outlook integrations, HRIS integration, SSO and an API.
“Microsoft Teams Integration”
Named on the page: Microsoft Teams, Sharepoint, Outlook, HRIS Integration, SSO, API
Pricing
Essential and Premium have minimum subscription costs of USD $200 and $500 per month, billed annually; the Free tier has no minimum reward spend.
“For Essential and Premium subscriptions there is a minimum subscription cost of USD $200/mo for the Essential tier and $500/mo for the Premium tier which is billed annually.”
Guusto says it charges no markup on gift cards and earns its revenue from merchants.
“Nope. You pay face value for all gift cards. We make money by charging the merchants”
The Lite plan costs $150 per month for 1 sender seat and 250 recipient seats.
“$150/mo ... 1 Sender Seat and 250 Recipient Seats”
On Lite and higher plans unclaimed gifts are credited back in full, and claim periods can be set.
“For the Lite tier and up unclaimed gifts are credited back in full. ... You can set claim periods or cancel manually anytime”
Company
Guusto's story page says it started in 2013 as an app for sending a drink to a friend or client, and shifted to employee recognition from 2016.
“Working in restaurants, we saw the need for an app that would allow you to send a drink to a friend for a celebration, or a client to show appreciation.”
Customers
Guusto quotes a Rexall rewards director as a customer.
“Joe Berardi, Senior Director, Total Rewards, Rexall”
Guusto quotes the chief human resources officer of Harry Rosen as a customer.
“Carolyn Tyrie, Chief Human Resource Officer at Harry Rosen”
Guusto quotes a senior vice president of human resources at Compass One Healthcare as a customer.
“Andy Maus, Senior Vice President of Human Resources at Compass One Healthcare”
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