TapMango describes itself as an all-in-one loyalty and customer engagement platform.
“The all-in-one loyalty and customer engagement platform for modern brands.”
At a glance
TapMango is a loyalty and customer engagement platform for local businesses such as cafes, quick service restaurants, retail shops, salons and fitness studios. It combines points, tiers, referrals and paid memberships with SMS, email and push campaigns, commission-free online ordering, a branded mobile app and gift cards, and connects to more than 40 POS systems or runs on a supplied counter tablet. Pricing is a single monthly fee quoted by business size, with hardware and onboarding included.
Profiles are built from the vendor's own published information.
Read the source notesWho it suits
- Coffee and tea
- Fast casual
- Juice and smoothie bars
- Retail stores
- Beauty and salons
- Sports and fitness
- Auto shops
Modules
- Loyalty points and tiers
- Referrals
- SMS, email and push campaigns
- Online ordering
- Branded mobile app
- Gift cards
- Customer data and segments
- Analytics
- Paid memberships
Connect to your stack
- Lightspeed Retail
- Clover
- Square
- Shopify
- Toast
Pricing
- Published pricing
- no
One monthly fee for the whole platform, quoted by business size; no prices shown. TapMango says the tablet, stand, key tags, setup and support are included.
View pricing page Pricing sourceQuestions to take
to a demo
- What would our monthly fee be for our number of locations, and what contract length and cancellation terms apply?
- Does your integration with our POS post points automatically, or do staff still use the tablet at checkout?
- Who owns the branded mobile app and customer data if we leave TapMango?
- Are SMS messages limited or charged separately at our volume, and how do you handle US text messaging consent rules?
- How do points and rewards work across locations for a franchise group with different owners?
Similar vendors
Published information
What the vendor says
Claims, exact quotes and sources. Checked .
Product
Who it suits
TapMango lists food and drink, retail, and services and experiences businesses among its industries.
“Loyalty Tailored to Your Industry”
Named on the page: Açaí & Poke Bowls, Boba Tea, Coffee & Tea, Dessert & Bakery, Fast Casual, Juice & Smoothie, Clothing Stores, Pet Stores, Nutrition & Supplements, Auto Shops, Beauty & Salons, Golf, Sports & Fitness, Studios
TapMango says it serves businesses from single owner-operators to franchises with a hundred locations.
“We work with businesses ranging from single owner-operators to hundred-location franchises, so your quote reflects the size of your business rather than a fixed tier.”
Modules
The platform covers loyalty and rewards, customer messaging, ordering and integrations, customer data, analytics and a branded mobile app.
“One Platform for Every Part of Loyalty”
Named on the page: Loyalty & Rewards, Customer Messaging, Ordering & Integrations, Customer Data, Insights & Analytics, Branded Mobile App
Loyalty, SMS and email marketing, referrals, surveys, online ordering and the branded app are included in one monthly fee.
“Loyalty, SMS and email marketing, referrals, surveys, online ordering, and the branded app are all included in the same monthly fee.”
TapMango Memberships lets a business sell a paid membership with a price, a daily, monthly or yearly billing cycle and benefits issued as vouchers; TapMango sets memberships up for the merchant.
“Price - $ amount they must pay to get a membership. ... This will be assigned as a voucher and you can assign multiple benefits.”
Integrations
TapMango names Lightspeed Retail, Clover, Square, Shopify and Toast as its most requested POS integrations and says it works with more than 40 POS platforms or in standalone tablet mode.
“We integrate with 40+ point-of-sale platforms, and TapMango also runs standalone on the tablet if yours is not on the list.”
Named on the page: Lightspeed Retail, Clover, Square, Shopify, Toast
Pricing
TapMango quotes one monthly fee based on business size and lists no prices.
“One predictable monthly fee for the whole platform.”
Every plan includes an 8-inch touchscreen tablet and stand, design customization, setup consultation and support.
“In Every Plan, at No Extra Cost”
Company
TapMango says it has been a loyalty-first platform since 2011.
“Loyalty-first since 2011”
Headquarters
TapMango lists offices in Atlanta, Georgia, and Toronto, Ontario.
“Atlanta 245 N. Highland Avenue Suite 230-561 Atlanta, GA 30307-1912 United States”
Customers
TapMango publishes case studies for Lucky Goat Coffee, Baya Bar, Better Blend, Thrifty Shopper and Sweetberry Bowls.
“See What It Returned for Businesses Like Yours”
Named on the page: Lucky Goat Coffee, Baya Bar, Better Blend, Thrifty Shopper, Sweetberry Bowls
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