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Paytronix is a guest engagement platform for restaurants and convenience stores that combines loyalty, messaging and CRM, online ordering, catering, gift and comp cards, branded mobile apps and payments. It serves multi-unit restaurant chains, independent restaurant groups of 1 to 9 units, and convenience store chains, and connects to POS, ordering and delivery systems through a large partner directory. Paytronix is based in Newton, Massachusetts, and has been owned by The Access Group since late 2024.
Profiles are built from the vendor's own published information.
Read the source notesThe pricing page has a quote form only; prices depend on the products chosen, POS and number of locations.
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Published information
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Paytronix describes an all-in-one guest engagement suite covering loyalty and messaging, online ordering, catering, and gift and comp programs.
“All-in-One Paytronix Guest Engagement Suite That Scales With Your Business”
Named on the page: Loyalty and Advanced Messaging, Online Ordering, Catering, Gift and Comp
Paytronix sells loyalty programs to multi-unit restaurants, independent restaurant groups of 1 to 9 units, and convenience stores.
“The Paytronix platform helps restaurant groups from 1-9 units create guest experiences”
Named on the page: Multi-Unit Restaurants, Independent Restaurants, Convenience Stores
Paytronix says its Messaging product is included with every Paytronix Loyalty subscription.
“Messaging is the evolution of Paytronix Messaging - sophisticated, connected marketing built for hospitality, included with every Paytronix Loyalty subscription.”
Guests can enroll through the POS, SMS, app, online, email, Apple Pay and Google Pay, and programs can use instant wins, visit challenges and limited-time offers.
“offer more ways to join: POS, SMS, in-app, online, email, Apple Pay, and Google Pay.”
The pricing form lists loyalty, gift cards, online ordering, CRM and messaging, mobile app, comp cards, strategy and analytics, catering, QikServe self-service kiosks and order and pay at table.
“Interested In Loyalty Gift Cards Online Ordering CRM/Messaging Mobile App Comp Cards Strategy & Analytics (16+ locations only) Catering QikServe - Self Service Kiosks Order/Pay at Table”
The partner directory lists integration partners including NCR, Oracle, PAR, Heartland, Olo, DoorDash, ezCater, Apple Pay and Google Pay.
“Paytronix has two types of partners, Integration and Strategic, that offer distinct value to your organization through a variety of software, hardware or consulting services.”
Named on the page: NCR, Oracle, Par Tech, Heartland, OLO, DoorDash, ezcater, ApplePay, GooglePay, Deliverect, OpenTable
Paytronix's acquisition release names Toast, Square, DoorDash and Uber Eats among its partnerships.
“It has over 500 partnerships, including: Google and Apple Pay Toast Square DoorDash UberEats”
Paytronix does not publish prices; the pricing page is a form that asks for POS system and number of locations.
“Just fill out the form below and one of our program design experts will connect with you.”
Paytronix says it is based in Newton, Massachusetts.
“Paytronix is based in Newton, MA.”
Paytronix names Panera, Qdoba, Nando's and Five Guys as customers.
“Their customers include: Panera Qdoba Nando’s Five Guys”
Named on the page: Panera, Qdoba, Nando's, Five Guys
Paytronix publishes a case study on Peet's Coffee's relaunched rewards program.
“Peet’s Coffee Brews Up 350% Increase in Members with Relaunch of Peetnik Rewards on Paytronix Platform”
The Access Group acquired Paytronix in an announcement dated November 1, 2024; Paytronix kept its name.
“Paytronix will keep its name. It will connect with the rest of Access products.”
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