At a glance

SessionM is an enterprise loyalty platform with modules for customer data, points and tiers, campaigns, rewards and offers, and analytics, which brands can use as a whole or module by module. It serves retailers, restaurants, fuel and convenience operators and airlines, and supports tiered, earn and burn, offer-based, paid and co-brand card programs, with strategy and implementation services. Mastercard agreed to buy SessionM in 2019; Capillary Technologies agreed to acquire it from Mastercard in February 2026 and sells it under the SessionM name as a Capillary company.

Profiles are built from the vendor's own published information.

Read the source notes

Who it suits

  • Retail
  • Restaurants
  • Fuel and convenience
  • Airlines
Vendor's wording

Modules

  • Customer data management
  • Points and tiers
  • Campaign management
  • Rewards and offers
  • Analytics and insights
  • Paid loyalty
  • Co-brand program support
  • Loyalty strategy and implementation services
Module sources

Pricing

Published pricing
no

No prices on the site; pages lead to a demo request.

View pricing page

Questions to take
to a demo

  1. Now that Capillary owns SessionM, will the SessionM platform stay a separate product, or will customers be moved to Capillary's Loyalty+ platform, and on what timeline?
  2. Which modules would we license if we only need points, tiers and offers, and how is each priced?
  3. Which POS, e-commerce and messaging systems do you have prebuilt integrations with?
  4. How does the co-brand card support work with our card issuer, and does it still depend on Mastercard?
  5. Which program changes can our marketers make themselves, and which need SessionM or Capillary services?

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Published information

What the vendor says

Claims, exact quotes and sources. Checked .

Product

SessionM describes its platform as end-to-end loyalty services from strategy and design to implementation and optimization.

“SessionM enables marketers to build engaging loyalty programs by offering end-to-end services that range from strategy and design to implementation and optimization.”

sessionm.com: Home Checked

Who it suits

SessionM lists retailers, restaurants, fuel and convenience, and airlines as the industries it serves.

“INDUSTRIES Retailers Restaurants Fuel and convenience Airlines”

Named on the page: Retailers, Restaurants, Fuel and convenience, Airlines

sessionm.com: Home Checked

Modules

The platform has five capability areas: data management, points and tiers, campaigns, rewards and offers, and analytics, usable as a whole or as separate modules.

“Leverage one holistic loyalty marketing technology solution or use only the modules you need”

Named on the page: Data management, Points and tiers, Campaigns, Rewards and offers, Analytics and insights

sessionm.com: Home Checked

SessionM supports earn and burn, offer, paid and tiered programs.

“PROGRAMS WE POWER Earn and burn loyalty Offer programs Paid loyalty Tiered programs”

sessionm.com: Home Checked

SessionM says a tender-neutral loyalty program and a co-brand card program can run on the same platform.

“Run a tender neutral loyalty program together with your co-brand program within the same platform.”

Paid loyalty can be a paid tier added to an existing program or a paid-only program.

“Add a paid loyalty tier to your existing program or create a paid-only loyalty program”

sessionm.com: Paid loyalty Checked

Integrations

Rewards and offers can be redeemed at the point of sale and across channels; SessionM does not name specific integration partners.

“Create and manage discounts, promos and rewards that engage customers and incentivize behaviors at the point of sale (POS) and across channels.”

sessionm.com: Home Checked

Ownership

The SessionM site footer says it is a Capillary Technologies company.

“©2012-2026 SessionM - A Capillary Technologies Company”

sessionm.com: Home Checked

Capillary says SessionM's customers, including Fortune 500 retailers, airlines and CPG brands, will keep the same support after the acquisition.

“SessionM’s esteemed global customer base - which includes Fortune 500 retailers, airlines, and CPG brands - will continue to receive the same high-caliber support and service they experienced before the acquisition.”

capillarytech.com: Blog Checked

Mastercard agreed to acquire SessionM in October 2019.

“Mastercard (NYSE: MA) today announced it has entered into an agreement to acquire SessionM, a U.S.-based technology company.”

The SessionM site announces the Capillary acquisition and calls SessionM a Capillary Technologies company.

“Capillary acquires SessionM from Mastercard ... ©2012-2026 SessionM - A Capillary Technologies Company”

sessionm.com: Home Checked

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