Kobie describes itself as a loyalty technology and services company.
“LOYALTY TECHNOLOGY AND SERVICES Growing enterprise value through loyalty”
At a glance
Kobie combines a loyalty technology platform, Kobie Alchemy Loyalty Cloud, with strategy, operations and program services for enterprise brands. The platform includes a loyalty data engine, loyalty management with an AI assistant called Bonnie, a personalization hub, a rewards marketplace and a zero-party data hub, and can be used end to end or as components in an existing stack. Kobie runs programs in financial services, retail, travel and hospitality, quick service restaurants, convenience, healthcare, entertainment and telecom.
Profiles are built from the vendor's own published information.
Read the source notesWho it suits
- Financial services
- Retail
- Travel and hospitality
- Quick service restaurants
- Convenience
- Healthcare
- Entertainment
- Telecom
Modules
- Loyalty data engine
- Loyalty management
- AI loyalty assistant (Bonnie)
- Personalization hub
- Rewards marketplace and fulfillment
- Zero-party data hub
- Fraud and liability management
- Loyalty strategy and operations services
Pricing
- Published pricing
- no
Kobie does not publish prices on its website; buyers reach it through a contact form.
Questions to take
to a demo
- Which parts of Kobie Alchemy Loyalty Cloud can we license on their own, and how are technology and services priced?
- How much of day-to-day program operation would Kobie staff run versus our own team, and how is that staffed for US time zones?
- What does Bonnie do with our member data, and what approvals does it need before changing offers or campaigns?
- Which POS, commerce and CRM systems have existing connectors, and what integration work would our launch require?
- How does the Rewards Hub fund and fulfill partner rewards, and who carries the points liability on our balance sheet?
Similar vendors
Published information
What the vendor says
Claims, exact quotes and sources. Checked .
Product
Kobie says its offer combines composable technology and expert services that integrate with an existing stack.
“Our approach combines composable technology and expert services, built to work seamlessly together and integrate seamlessly with your existing stack.”
Who it suits
Kobie says it runs loyalty programs in financial services, retail, travel and hospitality, QSR, convenience, healthcare, entertainment and telecom.
“We run loyalty programs for influential brands across financial services, retail, travel & hospitality, quick-serve restaurants, convenience, healthcare, entertainment, telecom, and more.”
Modules
Kobie Alchemy Loyalty Cloud is built on a loyalty data engine, loyalty management, personalization hub, rewards hub and zero-party data hub.
“Kobie Alchemy® Loyalty Cloud (KALC) is our industry-leading loyalty technology platform designed to drive engagement, retention, and long-term brand loyalty.”
Named on the page: Loyalty Data Engine, Loyalty Management, Personalization Hub, Rewards Hub, Zero-Party Data Hub
Loyalty management includes Bonnie, an AI loyalty assistant, plus tools for orchestration, forecasting, fraud and liability management.
“With Bonnie™, your AI Loyalty Assistant, and intuitive tools for orchestration, forecasting, fraud and liability management, launch and manage experiences faster and smarter.”
The Rewards Hub covers a rewards marketplace with gift cards, merchandise, travel, perks, client inventory and auctions, plus catalog management and fulfillment.
“Deliver curated, high-impact rewards experiences with a fully composable Rewards Marketplace, including storefronts that span everything from gift cards, merchandise and travel to exclusive perks, client-owned inventory, auctions and more.”
Kobie's services cover strategy and intelligence, experience and content delivery, operational readiness and management, performance and growth, and data, tech and AI enablement.
“Loyalty strategies built for global brands”
Named on the page: Strategy & Intelligence, Experience & Content Delivery, Operational Readiness & Management, Performance & Growth, Data, Tech & AI Enablement
Integrations
Kobie says its platform is extensible for configuring existing partners and integrating new ones, without naming them on the partners page.
“The extensibility of Kobie Alchemy® Loyalty Cloud allows for the quick configuration of existing partners and the seamless integration with new ones.”
Headquarters
Kobie lists its headquarters in St. Petersburg, Florida; it also announced a new office in Bengaluru.
“KOBIE HQ 100 2nd Avenue S. Suite 1000 St. Petersburg, FL 33701”
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